Privacy Policy

Effective Date: 1st May 2023

1. Introduction

Welcome to Glide Finance Limited (DBA-Glide). We value your trust and are committed to protecting your privacy. This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your personal information. By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

a. Personal Information: We may collect personal information, such as your name, contact details, date of birth, government-issued identification, and financial information, when you use our services, create an account, or engage with us for various purposes.

b. Transaction Data: We collect transaction data related to your financial activities, including but not limited to transaction history, recipient information, currency exchange details, and payment methods.

c. Communication: We may collect information from your communications with us, including emails, chats, or phone calls.

d. Device and Usage Information: We collect device and usage information, such as your IP address, browser type, device type, and operating system, to enhance our services and improve security.

3. How We Use Your Information

a. Service Delivery: We use your personal information to provide you with our financial services, including foreign exchange, money transfers, and virtual currency transactions.

b. Identity Verification: We use your information to verify your identity in compliance with regulatory requirements.

c. Customer Support: We use your information to respond to your inquiries, resolve issues, and provide customer support.

d. Security: We use your information to monitor and enhance the security of our services, including fraud detection and prevention.

e. Communication: We may use your information to send you service-related communications, updates, and promotional offers.

4. Disclosure of Your Information

a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, including compliance, identity verification, and payment processing.

b. Regulatory Authorities: We may disclose your information to comply with legal obligations and regulatory requirements, including reporting to financial regulatory authorities.

c. Law Enforcement: We may share your information with law enforcement agencies when required by law or in response to legal requests.

5. Your Choices

a. Access and Correction: You may access, correct, or update your personal information by contacting us.

b. Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions provided in such communications.

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website with the effective date.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

Glide Finance Limited (DBA-Glide) Contact: [email protected]